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What to look for when choosing your heat pump installer

If you're thinking about buying and installing a heat pump in your home, you've probably heard a lot of myths about how much they cost and how efficient they are. There are numerous stories on forums, YouTube, and survey sites about heat pumps that aren't heating a house efficiently or are costing homeowners a fortune. 

On the surface, you might think that this is a problem with heat pumps. However, almost every case of a non-working air source heat pump discovered by our installers is due to improper installation. So, in addition to finding the best heat pump, you must also find the best heat pump installer.

Need an expert air source heat pump installer in Portsmouth, Southampton, West Sussex & Hampshire? Contact Clean Heat Solutions today on 07391473964

Heat Pump Installer in Portsmouth, Southampton, West Sussex & Hampshire

Why is it critical to select the right heat pump installer?

Installing an air source heat pump is probably on your list of options to consider if you want to make your heating system more sustainable. Government grants and initiatives have caused a rapid increase in the number of heat pump installations in recent years, with 36,000 installed in 2021 and the number is expected to double in 2022. Despite this, there is a significant shortage of trained heat pump installers. 

There are only 1,900 qualified heat pump installers in the UK, compared to over 100,000 gas boiler installers. However, due to the rapid increase in demand for these systems, some companies and individuals have begun to offer installation services without adequate training. 

This lack of experience and training frequently results in faulty installations, the consequences of which can be severe. It not only leads to inaccurate rumours about heat pump performance, but it can also cause serious problems for homeowners, such as losing heating and hot water, huge energy bills, and the costs of repairing the problem. 

In short, choosing a trustworthy installer means they will walk you through the installation process step by step and provide you with:

A heat loss survey 

This survey will examine your home's heating needs and show where heat is lost in a building. This will assist you in determining which renewable heating system is best for your home.

An honest opinion

Heat pumps are not appropriate for all heating systems in all homes, especially those that are not insulated or double-glazed. A reputable installer will give you their honest opinion on whether a heat pump is appropriate for your home.

An installation plan 

As previously stated, proper installation is critical. A heat pump has specific requirements, such as being located on the exterior of your home in an area with free airflow. An installation plan ensures that the heat pump is installed correctly and that it works efficiently with your heating system.

Guidance on the right type of air source heat pump

The type of air source heat pump required will be determined by your home's specific heating needs. It’s not a one-size-fits-all sort of installation, so ensure you get guidance on which pump to purchase before you buy.

A quick and high-quality installation 

You might think that replacing your heating and cooling system is a big, messy job, but it really isn't. ta A good heat pump installer will ensure the process is smooth, the job is tidy and that you are never left without hot water or heating for too long, even if the installation takes a few days.

How do you find an MCS-accredited installer?

The Microgeneration Certification Scheme (MCS) is the industry standard for renewable product and installation certification. So, when selecting an installer, make sure to request proof of their MCS certification. This ensures that they have received adequate training to properly install your heat pump. 

The MCS also maintains its own contractor directory, making it simple to locate a qualified air source heat pump installer near you. You can also hire one of our MCS-certified heat pump installers.

Air Source Heat Pump Installer in Portsmouth, Southampton, West Sussex, Hampshire

What questions should you ask an air source heat pump installer? 

Before scheduling any consultations with installers, we recommend doing some reading and research on the various renewable heating options available. In addition to researching the various types of heat pumps available (air source, ground source, and various manufacturers), you may want to consider other options, such as installing solar panels. Once you've done your research and are confident that a heat pump will meet your needs, schedule some consultations with installers and ask them the following questions: 

If they provide a heat survey and installation plan

Some contractors may outsource this work to other companies, but you should receive both of these documents before any work begins. 

Are they MCS accredited?  

This means they should have certification proving they've met this industry standard. 

If they have any customer reviews 

You should always check these reviews to see if they’ve got the experience and level of service you need. 

What questions the heat pump installer should ask you? 

Any heat pump installer who wants to do a thorough job will have many questions for you about your heating system and needs, including: 

Which areas of your home must be heated and how (for example, underfloor heating): this will help determine the system's requirements. 

If your home has a recent heat survey: this should be completed as part of the installation process.

If you require any planning permissions in order to install your pump: they should offer to check this for you if you are unsure.

We offer high-quality heat pump installations 

We have an expert installation planning team and qualified MCS heat pump installers at Clean Heat Solutions who will walk you through the heat pump installation process step by step. In addition to providing a free installation plan as standard, we will assist you with any planning permission requests or grant applications at no cost. 

Both industry leaders and customers have confidence in us. So, if you've been looking for 'air source heat pump installers near me' but haven't found any, contact us today to find your ideal renewable heating system.

Clean heat solution's heat pump installers cover Portsmouth, Southampton & all of West Sussex & Hampshire.